Public Commons

• An investigation into the processing of Third Party Liability Claims under $10,000

Part of City liability and insurance

Office of the Ombudsman report, October 2011.

• The Globe and Mail: Toronto ombudsman blasts city for handling of insurance complaints, October 19, 2011.

• The Star: City loses ‘slip and fall’ appeal, October 23, 2011

• National Post Mississauga staff fails to notify city of $200-million suit, Jun 13, 2012