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Browsing Blog John Bowker's blog (currently on 15-Nov-1111)
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"Matrix" management theory
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Blurring of lines

15-Nov-2011 [984]

This is a pretty strange situation, in that the bureaucracy keeps using its authority over management decisions to undermine the intent of council. Council is allowed to tell staff what to do, but not how to do it. And yet, there is this troubling pattern where the bureaucracy’s “how” is determining the “what.” This shouldn’t be happening, but it is.